Expanding your product catalog can help you reach more customers and increase sales. One way to expand your catalog is to list and sell generic products—but listing generic products also comes with some important nuances.
There are specific requirements and conditions when you list generic products in the Amazon store. Understanding what counts as a generic product and how to list them properly can save you time and help you avoid common errors. It’s also important to consider whether listing a product as generic is the right long-term strategy, or if it makes more sense for you to create a brand and list your products in the Amazon store using your brand name.
In this guide, you’ll learn:
Generic products are products that don’t belong to any identifiable brand and are sometimes called “unbranded products.” A generic product doesn’t have a distinctive name or logo on the product or its packaging. For example, a plain mobile phone case without any branding would be considered a generic product.
Generic and branded products have different strategic advantages.
Generic products work well when you’re selling truly unbranded merchandise without logos or other identifiers. These products can help you reach price-conscious customers, expand into commodity categories quickly, and often have fewer listing requirements. Generic products also typically face less competition since each seller creates their own unique listing in the Amazon store.
Consider listing generic products when:
Branded products can offer distinct advantages for businesses focused on differentiation. Long term, they can also build customer loyalty and command premium prices. As an Amazon seller, you can enroll eligible brands in Amazon Brand Registry, which provides protection benefits and access to selling tools like Sponsored Brands and Amazon Brand Analytics.
Consider branded products when:
Learn how to sell branded products with Amazon
The Amazon Generic Product policy creates special protections for unbranded products listed with “generic” as the brand name. When you create a generic product listing, only you can modify it or add offers to it—other sellers have to create their own separate listing.
Key policy rules and guidelines to remember:
Remember, a key aspect of the Amazon Generic Product policy is that each seller creates and updates their own listing for a generic product, rather than sharing a common product detail page. That means customers may have to find and review multiple detail pages in order to compare your offer with offers from other Amazon sellers.
Understanding how to correctly list generic products helps customers find what they need and keeps your account compliant with Amazon policy.
Do:
Don’t:
To create a new generic product listing in the Amazon store, follow these steps:
Learn how to create Amazon product listings
For products without unique identifiers like UPCs, you’ll need to request a GTIN exemption before listing. Here’s how:
You’ll need a separate approval for each product category you want to sell in.
GTIN
GTIN stands for “Global Trade Item Number.” These are unique product identifiers that appear near barcodes on product packaging. Common types include UPC, ISBN, EAN, and JAN codes. They identify your product across different businesses, unlike SKUs which are specific to your business.
If you decide to add branding to a previously unbranded product, you must create an entirely new product listing. Brand changes from generic to branded can’t be made on existing listings. This requirement helps maintain listing integrity and prevent customer confusion.
Have you tried to add offers to a generic product listing and received an error? Here’s how to navigate them.
When you try to modify or add offers to another seller’s generic product listing, you may see one of these error codes:
Learn about error messages related to the Amazon Generic Product policy
Listing errors aren’t just roadblocks—they can help you create better listings. Learn about common errors, why they happen, and how to resolve them quickly, including errors 5882, 5885, 5886, and 5887. Read How to fix (and avoid) Amazon listing errors.
Great generic product listings help customers find exactly what they’re looking for. Here’s how to make your unbranded products stand out in the Amazon store:
Make sure your product truly qualifies as generic before using “generic” as the brand name. Once you create a listing with “generic” as the brand, you can’t change it later, and no other sellers can modify your listing.
Put your generic product in the most appropriate category. This helps customers find your product when browsing or filtering search results. Better categorization can improve your product’s visibility.
Be specific about your product’s features, dimensions, materials, and uses. Since generic products don’t have brand recognition, detailed descriptions help customers make informed decisions. Emphasize important features like size, color, material quality, and special functions. For example, instead of saying “phone case,” specify “clear silicone phone case with reinforced corners for a specific phone model.”
If your generic product works with branded products, clearly say this in your description. Remember to still use “generic” as the brand name—not the name of the compatible brand. For example, you can mention that your generic product is “compatible with Amazon Basics” but can’t claim it “is Amazon Basics.”
Clear, professional images help customers understand exactly what they’re buying. Include multiple angles that clearly show your product has no branding. This practice builds trust and reduces returns.
Generic products offer a way to expand your catalog and connect with more customers in the Amazon store.
To get started, identify unbranded products in your inventory and create clear, detailed listings with high-quality images. And follow the Amazon Generic Product policy to help maintain the integrity of your listings while making it easier for customers to distinguish between similar unbranded products.
Review your inventory today and create your first generic product listing to start reaching more customers in the Amazon store.
Ready to start selling generic products?
Q:
A:
You should use “generic” as your product’s brand name when your product doesn’t belong to any identifiable brand. This means the product doesn’t have a distinctive name or logo on the product or its packaging. For example, a plain mobile phone case without any branding would use “generic” as the brand name when creating a new listing.
Q:
A:
If you try to modify another seller’s generic product listing or add offers to it, you’ll receive an error message, typically error codes 5885, 5886, or 5887. The system will direct you to create your own new product listing instead. This protection ensures that each seller maintains control of their generic product listings.
Q:
A:
No. Once you create a listing with “generic” as the brand name, you can’t change it later. Brand name changes from “generic” to branded are not allowed to protect the integrity of the product. If you decide to rebrand a product, you must create an entirely new listing instead of updating the existing one.
Q:
A:
To request a GTIN exemption for your generic product, go to Catalog, then Add products from the main menu in Seller Central and choose I don’t have a product ID when creating a new listing. If an exemption is required, you’ll see an Apply now button. Complete the application form with clear images showing all sides of your unbranded product. Submit the form and wait for approval, which usually takes about 48 hours. Remember, you’ll need separate approval for each product category and each store where you want to sell.
Q:
A:
Yes. You can only use “generic” for truly unbranded products. Products with any visible brand name or logo must use that brand name instead of “generic.” For example, if the packaging shows “Amazon Basics” as the brand, you must use “Amazon Basics” as the brand name, not “generic.” Using another brand’s intellectual property in a generic product listing, or listing a branded product as generic, violates Amazon listing policies.
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Mickey Toogood
Mickey Toogood is a Sr. Content Marketing Manager at Amazon. He’s passionate about connecting sellers with ecommerce opportunities. He also loves books, travel, and music.